ICON is hiring for Grants Specialist

The Grants Specialist is responsible for the review; evaluation; accuracy; compliance; and accountability of grants payments in accordance with Clinical Trial Agreement and Client Protocol. The Grants Specialist is able to perform in a fast paced environment, able to create and reset priorities as the need arises, identify and raise issues before they become critical, and adjust quickly to the changes of a dynamic organization.


  1. Ensures all systems are updated with required payment information and full audit trail where appropriate.
  2. Maintains overview of progress status to ensure contracted payment timelines are met.
  3. Assesses incoming queries and liaises with Project and Clinical teams and Accounts Payable for resolution and properly escalates in a timely manner if appropriate.
  4. Identifies and proactively raises risks/issues that may impact payment timelines and escalate accordingly.
  5. Reviews and clears Exception report on a weekly basis to ensure there are no unexpected standard exceptions and escalate if additional support is required.
  6. Prepares monthly payment status update for discussion with Functional Management during one-to-one meetings.
  7. Works with project team to ensure standard client reporting requests are scheduled and liaises with reconciliation team to ensure client reporting is manage.

Job Factors:

  1. Demonstrates diligence, self-discipline, hard work and responsibility in day to day practices.
  2. Understands and advises on appropriate processes and procedures to manage customer requirements and expectations.
  3. Manages Grants Payment Process and maintains systems to ensure accurate and timely payments to support financial reconciliation.
  4. Uses skills and experience to ensure timely processing of investigator payments.
  5. Appreciates aim and objectives of processes and why they must be followed.
  6. Excellent interpersonal, verbal and written communication skills.
  7. Demonstrates a positive and flexible attitude toward new and/or unconventional work assignments.
  8. Able to work successfully in a team environment.

Education Qualifications:

  1. Associate degree/Bachelor’s degree, or equivalent, in appropriate scientific or business disciplines.
  2. 2-5 years’ experience and/or equivalent competencies in pharmaceutical industry/clinical research.
  3. Previous experience with clinical payment processing and systems is preferable.
  4. Excellent communication skills (both oral and written).
  5. Ability to work effectively in cross functional teams.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  1. Various annual leave entitlements
  2. A range of health insurance offerings to suit you and your family’s needs
  3. Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
  4. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
  5. Life assurance
  6. Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: Rewards & Benefits | ICON

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We’re proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment.

All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.